GOODMAN® BUSINESS TOOLBOX
GOODMAN®
BUSINESS TOOLBOX
For Goodman Dealers
Business Training
Sales Training
Technician Training
Technical Training
In today’s marketplace leaders need to be engaged, connected, aware and lead from a position of integrity. Leaders who connect with their employees have the opportunity to dominate their industries.
The ‘Bold: Advanced Leadership’ workshop is a challenging course designed for top performing professionals who are ready to take their leadership skills to the next level. This is a hands-on, deep-dive, bootcamp style training. ‘Bold: Advanced Leadership’ is NOT for everyone! It is specifically designed to take professionals from where they are, to where they want to be, in the shortest amount of time. Often clients refer to these three days as the toughest three days of their life…and they loved every bit of it.
This is not a fix-it class. Many managers want to send their least productive person to help them improve their performance. However, in most cases, we have found this practice to be counter-productive. Send your top employees to this training and get the benefits of having your best be at their best.
We intentionally limit this workshop’s enrollment. We believe the smaller programs (16-18 people) are optimal. Register early as this training course fills up fast.
Objectives
The Bold: Advanced Leadership workshop objectives include:
- Stronger management and sales ability
- Improved relationship building skills
- Better decision-making
- Identify and relate to all personality types
- Speak with passion and confidence
- Connect with why you do what you do
- Enhanced problem-solving skills
- Take ownership of your results
- Renewed passion for work and life
- Be a champion in your position and industry
Who Should Attend
TSMs and Contractors
$1,495
Experience a new paradigm of leadership development in an environment where teams and leaders can be pushed to their next level. This three-day workshop is designed to help participants “experience” leadership through hands-on processes that provide the opportunity to see and feel the impact of decisions. This immersion is designed to expand leadership awareness and ability to lead people and teams. ‘The Forge: Team Execution’ focuses on building skills to inspire and empower others to perform at their ultimate best.
Objectives
The Forge: Team Execution workshop objectives include:
- Improved confidence in leadership decisions
- Clarity of purpose and abilities
- Knowledge of your personal brand
- Enhanced public speaking skills
- Leadership strategy implementation
- Creative problem solving skills
- An understanding of yourself and how to empower others
- Persuasion abilities
- An understanding of motivates you and others
- The ability to give and apply feedback
- Conflict management
- Renewed passion for work and life
Who Should Attend
TSMs and Contractors
$1,495
Payzerware has 14+ reports and a real time dashboard to track, measure, and present key metrics. In this workshop, contractors have the opportunity to learn about which metrics are important to achieve and maintain their desired profitability. The workshop is designed to help contractors understand Payzerware best practices, and how to use advanced reporting to maintain an efficient and well managed business.
Objectives
The Tracking Results through Payzerware objectives include:
- Scheduling calls and dispatching
- Establishing and tracking key performance indicators
- Pricing tools
- Lead tracking
- Accounting
Who Should Attend
Contractors
$49
Marketing can be confusing and expensive. Getting your message out to your market is harder today than ever before because of the numerous channels available to consumers. Today more than ever before we are living in an experiential marketplace and need to understand the experience our customers are looking for.
Marketing Summit participants will work with experts to developing a marketing strategy for their company, including a branding strategy, customer profile strategy, media strategy and messaging strategy for the services they provide. Once the overall strategy is developed, participants will identify the advertising resources that are available to them and decide on the resources that fit best into their budget.
All of this will be put into action as the Marketing Summit experts help to define the customer journey and how it fits into the overall customer experience.
Objectives
The objectives for the Marketing Summit include:
- Identifying your brand
- What do your customers want
- What is the best way to reach your customers
- Establishing your budget
- Creating your plan
Who Should Attend
TSMs and HVAC Contractor Principles who are looking to bring their business to the next level
What's Included: Workbook
$199
Have you ever called a customer service support line and were unsure if the professional on the other end of phone was a robot or an actual person? Or maybe you get lucky and it is an actual person, yet they sound completely apathetic to your situation?
Consumers often buy based on their customer experience so it is important to establish a positive interaction from that fist phone call. The Customer Service Performance workshop is designed to provide you with the skills, education, practice, and support that you need to go above and beyond for your customers. We want you to leave this workshop with the ability to create a WOW experience resulting in customer loyalty.
This workshop is designed to help participants:
- Learn incoming phone call best practices that provide customers with a positive experience
- Master the skills to overcome pricing objections, work with difficult customers, and book calls even when you’re booked solid.
- Develop competency, confidence, muscle memory, and understanding of customer sensitivity.
- Create loyalty and retention by learning best practices in phenomenal customer service.
- Obtain industry-standard tools to help master call-handling and booking.
Upon completion of this workshop, each phone staff participant will receive 2 free individual follow-up coaching sessions with call monitoring and quality checking. Both inbound and outbound scenarios will be discussed.
Objectives
The Customer Service Performance objectives include:
- Delivering the “WOW” experience while mastering the “Pattern for Excellence” call flow
- Identify communication patterns in customer service that will help diffuse conflict and grow a loyal customer base
- Practicing differentiating your company from your competition by creating unique value
Who Should Attend
Customer service professionals and those who manage the customer service experience
What's Included: Workbook, 30 days of phone coaching, online CSR master class
Did you know that HVAC contractors who offer consumer financing on a consistent basis tend to close more jobs and sell more high-efficiency systems.
This Dealer Premium Financing workshop is designed to teach mid-sized dealers how to implement consumer financing into every facet of their business to become more profitable. Participants are exposed to the current financial state of the homeowners’ budget, financial obstacles, and how to help those customers solve their credit challenges.
Participants will walk through how to set up Premium Consumer Financing and process loan applications. At the conclusion of this workshop, dealers should be able to confidently and seamlessly offer financing on every sales call.
Objectives
The Dealer Premium Financing workshop objectives include:
- Understanding our personal bias
- Using technology to make financing easy
- How to account for dealer fees
- Selling the payment plan concept
What's Included: Workbook
$49
It can often take weeks, if not months — sometimes a lifetime — to develop a fully integrated pricing strategy. Proper pricing is the backbone of any successful business. The Marketplace Pricing workshop is designed to fast track this process.
In this workshop, participants are exposed to how to align pricing strategy with branding strategy. Since consumer buying habits have changed over the past decade, the workshop explains how to match pricing strategy with demand during the busy season and throughout the rest of the year.
The workshop is designed for participants to walk away with a comprehensive understanding on how to read a profit & loss statement and how to departmentalize their business. They will be introduced to the Residential Replacement model and whether they should be using time and material or flat rate pricing. Finally, the workshop will help participants evaluate the value proposition and pricing strategies of a maintenance agreement program and determine how to incorporate it into their business.
The workshop offers participants the opportunity to discover:
- A theoretical production analysis of their business
- Maintenance and service pricing built in Coolfront
- Replacement pricing built in Perfect Pitch powered by Wrightsoft.
This is not a theoretical workshop. This is an implementation workshop focused on giving participants the edge in their marketplace.
Objectives
The Marketplace Pricing workshop objectives include:
- Branding strategy review
- The three different pricing methods
- Service pricing
- Maintenance pricing
- Replacement pricing
Who Should Attend
Those responsible for determining pricing strategy and implementing it in the business
What's Included: Workbook
What if you could have the time, money and freedom that you’ve always wanted? Join us for an exclusive opportunity to dissect your unique business and create a roadmap to a higher quality of life! As a business owner, you deserve that! In the first half of this one day workshop, you will create a detailed review of your company’s capabilities, financial positions and the markets that you serve. After lunch, you will dive into the day-to-day operations of your company to establish specific Key Performance Indicators (KPI’s) for your business. Facilitated by experienced HVAC Trainers, you and your peers will discuss the impact these KPIs have on your daily operations, address current challenges and examine how adjusting small processes and behaviors can have a huge impact on your overall probability. Lastly, now that you have dissected your business, established your KPI’s and realized the impact they have on your company’s success, you will setup these KPIs to track on a daily, monthly and annual basis. You could leave this class with an established plan and a detailed process to facilitate success so you can have the time, money and freedom you deserve! Register today! Space is limited to the first 100 people to sign-up. To register, visit www.GoToSummit.com. Don’t miss your chance to attend this dynamic workshop!
Objectives
The Business Planning Bootcamp workshop objectives include:
- How to set up a business Plan
- Leadership principles
- Self-assessment
- Get your mind right
- The residential HVAC business model
- Theoretical production analysis
- Strategic planning
- Building a scalable & sustainable business
- Your leadership team
Who Should Attend
TSMs and HVAC Contractor Principles who are looking to bring their business to the next level
What's Included: Workbook, Strategic Alliance Super Meeting
$199
The digital era has created a more level playing field, allowing small businesses to compete with the industry giants and win. Changes in consumer buying habits have created a rapid sequence of technology and marketing trends, as well as compliance requirements for business owners’. Discover the overall digital marketing strategy approach it takes to sustain and grow your business with this ultimate Digital Marketing and Lead Generation workshop for HVAC entrepreneurs.
If you aren’t talking about the following with your marketing agency, you will not want to miss this Digital Marketing and Lead Generation workshop:
- Artificial Intelligence
- Augmented reality
- Virtual reality
- Voice search
- Mobile first
- Schematic markup
- Accelerated mobile pages
- PHP7+
- WordPress 5.0+
- Google moments
- Content marketing
- Streaming video / video
This workshop is designed to guide you through the 12-Step Digital Marketing Roadmap to compete and achieve accelerated results in today’s digital environment.
Objectives
The Digital Marketing and Lead Generation workshop objectives include:
- Digital evaluation
- Why digital
- Current digital footprint
- Digital strategy
- Implementation
Who Should Attend
Those responsible for creating the companies marketing strategy and executing various campaigns
What's Included: Website analysis and Workbook
Have you ever called a customer service support line and were unsure if the professional on the other end of phone was a robot or an actual person? Or maybe you get lucky and it is an actual person, yet they sound completely apathetic to your situation?
Consumers often buy based on their customer experience so it is important to establish a positive interaction from that fist phone call. The Customer Service Performance workshop is designed to provide you with the skills, education, practice, and support that you need to go above and beyond for your customers. We want you to leave this workshop with the ability to create a WOW experience resulting in customer loyalty.
This workshop is designed to help participants:
- Learn incoming phone call best practices that provide customers with a positive experience
- Master the skills to overcome pricing objections, work with difficult customers, and book calls even when you’re booked solid.
- Develop competency, confidence, muscle memory, and understanding of customer sensitivity.
- Create loyalty and retention by learning best practices in phenomenal customer service.
- Obtain industry-standard tools to help master call-handling and booking.
Upon completion of this workshop, each phone staff participant will receive 2 free individual follow-up coaching sessions with call monitoring and quality checking. Both inbound and outbound scenarios will be discussed.
Objectives
The Customer Service Performance objectives include:
- Delivering the “WOW” experience while mastering the “Pattern for Excellence” call flow
- Identify communication patterns in customer service that will help diffuse conflict and grow a loyal customer base
- Practicing differentiating your company from your competition by creating unique value
Who Should Attend
Customer service professionals and those who manage the customer service experience
What's Included: Workbook, 30 days of phone coaching, online CSR master class
The ‘Advantage: Engaged Communication’ workshop is designed to help you create a new world of communication – one that moves people and transforms both you and your team from the ordinary to the extraordinary. This experience could fundamentally change the way you communicate and the results you get from your communication. Gain the tools to be effective, powerful, and to create and/or restore harmony and affinity, at any time, under any circumstance. The workshop may help you transform routine communication to one with power and influence.
It helps you understand:
- How you communicate under stress
- How you handle conflict
- What assumptions / judgements you make
- What core beliefs and values do you operate from
- How culture, traditions, expectations, and experiences influenced you
- How people perceive you when you are communicating
- After you have The Advantage, your communication will no longer be routine. This 2 ½ day experience will fundamentally change the results you get from your communication and move you and your team from ordinary to extraordinary.
Objectives
The Advantage: Engage Communication Workshop objectives include:
- Powerful communication and teamwork skills
- Understanding your own communication and conflict style
- Recognizing and accepting the communication style of others
- Comfortably managing difficult conversations
- Understanding trigger behaviors
- Enhancing listening skills
- Growing your emotional intelligence
- Gaining new perspectives that may help reframe and create different outcomes
- Owning your communication
Who Should Attend
TSMs and Contractors
$1,495
Welcome to Honeywell Homes University! This hands-on training workshop is designed for installers, technicians, business managers, and HVAC owners to learn about the Honeywell Home family of products and how they work together. The workshop includes lab training opportunities on how to install and wire the Honeywell Home solutions.
The workshop also reveals how to identify Honeywell Home product sales opportunities designed to meet the needs of customers. Products covered at training include: Honeywell Home – Thermostats, Humidifiers, Dehumidifiers, Hydronics, Air Cleaners, Ventilation Systems, Zoning, Residential Thermal Solutions, Air Cleaners, and UV Treatment systems.
Objectives
Honeywell Homes University is designed to help solve customers’ health, comfort, safety and energy-use concerns: Objectives include:
- Thermostat operation and application
- Humidifier and dehumidifier operation and application
- Ventilation strategies and application
- Filtration and purification application and strategy
- Selling these solutions in the home
Who Should Attend
TSMs and contractors that want to learn more about solving home owner comfort, health, safety and energy needs.
What's Included: On-site transportation, Hotel Accommodations, Training Materials, Product samples, Team building events and all meals
$999
This High-Efficiency Sales workshop is designed to offer a systematic and interactive approach to selling premium indoor comfort to consumers. With the Weldon Long’s Prosperity Mindset™ process, you can learn to how to overcome the psychological impediments that often limit success. This course will offer you the opportunity to craft your own process which will include some of the latest HVAC sales tools. Participants often leave this workshop energized, motivated and committed to making immediate behavioral changes that can result in higher closing rates, higher overall tickets and a higher balance of high-efficiency sales.
Objectives
The High-Efficiency Sales workshop objectives include:
- Creating a repeatable sales process
- Using In-Home Selling software
- Offering financing on every call
- Offering high-efficiency on every call
Who Should Attend
Comfort advisors, selling technicians and anyone interested in the in-home selling processWhat's Included: Workbook, Duct-u-lator, 90 Day Subscription to the In-Home Selling Software of Your Choice
$699
Did you know:
- Up to 50% of home improvement jobs over $5,000 are financed.
- Successful implementation of consumer financing is much more than saying, “We offer financing.”
- HVAC contractors who offer consumer financing on a consistent basis tend to close more jobs and sell more high-efficiency systems.
This Dealer Foundation for Financing workshop is designed for smaller dealers who typically don’t offer consumer financing. This workshop reveals the overriding financial state of a homeowner’s budget, financial obstacles, and how to help those customers solve their credit challenges. Contractors are also exposed to how to set up Foundation Consumer Financing and process loan applications.
At the conclusion of this workshop, dealers should be able to confidently and seamlessly offer financing on every sales call.
Objectives
The Dealer Foundation for Financing workshop objectives include:
- Understanding our personal bias
- Using technology to make consumer financing easy
- How to account for dealer fees
- Selling the payment plan concept
Who Should Attend
Anyone that is uncomfortable offering financing or is interested in learning how to improve their financing offering.
What's Included: Workbook
$49
Customers are increasingly aware that indoor air quality (IAQ) may have a significant impact on their indoor comfort. For many homeowners, IAQ is not an accessory, but an essential need. HVAC dealers who are trained to identify, evaluate and resolve IAQ issues are more likely to seize and close these value-added sales opportunities.
By participating in this workshop, participants can learn about a wide variety of IAQ solutions, discover the tools necessary to improve overall customer satisfaction, and drive their HVAC business beyond heating and cooling services. This IAQ Principles workshop is designed to discuss IAQ concepts and the following:
- Carbon monoxide awareness and monitoring
- Humidity control and removal
- Whole-home ventilation
- HVAC filtration options
- Air and duct purification
- Ductwork essentials
- Methods to properly investigate IAQ concerns
- Techniques to analyze the IAQ data
- Appropriate solutions to help achieve customers’ ideal comfort zone
At the conclusion of the IAQ Principles workshop, participants should be energized, motivated, and prepared to assess indoor air management solutions with customers.
Objectives
The IAQ Principles workshop objectives include:
- Understanding the Science of Indoor Air Quality
- Identifying types of potential contaminants and conditions
- Identifying potential sources and causes
- Elements of dilution, absorption, filtration and mitigation
Who Should Attend
Comfort Advisors, Technicians, Installers and anyone else interested in better understanding IAQ
What's Included: Workbook
Have you ever called a customer service support line and were unsure if the professional on the other end of phone was a robot or an actual person? Or maybe you get lucky and it is an actual person, yet they sound completely apathetic to your situation?
Consumers often buy based on their customer experience so it is important to establish a positive interaction from that fist phone call. The Customer Service Performance workshop is designed to provide you with the skills, education, practice, and support that you need to go above and beyond for your customers. We want you to leave this workshop with the ability to create a WOW experience resulting in customer loyalty.
This workshop is designed to help participants:
- Learn incoming phone call best practices that provide customers with a positive experience
- Master the skills to overcome pricing objections, work with difficult customers, and book calls even when you’re booked solid.
- Develop competency, confidence, muscle memory, and understanding of customer sensitivity.
- Create loyalty and retention by learning best practices in phenomenal customer service.
- Obtain industry-standard tools to help master call-handling and booking.
Upon completion of this workshop, each phone staff participant will receive 2 free individual follow-up coaching sessions with call monitoring and quality checking. Both inbound and outbound scenarios will be discussed.
Objectives
The Customer Service Performance objectives include:
- Delivering the “WOW” experience while mastering the “Pattern for Excellence” call flow
- Identify communication patterns in customer service that will help diffuse conflict and grow a loyal customer base
- Practicing differentiating your company from your competition by creating unique value
Who Should Attend
Customer service professionals and those who manage the customer service experience
What's Included: Workbook, 30 days of phone coaching, online CSR master class
Customers are increasingly aware that indoor air quality (IAQ) may have a significant impact on their indoor comfort. For many homeowners, IAQ is not an accessory, but an essential need. HVAC dealers who are trained to identify, evaluate and resolve IAQ issues are more likely to seize and close these value-added sales opportunities.
By participating in this workshop, participants can learn about a wide variety of IAQ solutions, discover the tools necessary to improve overall customer satisfaction, and drive their HVAC business beyond heating and cooling services. This IAQ Principles workshop is designed to discuss IAQ concepts and the following:
- Carbon monoxide awareness and monitoring
- Humidity control and removal
- Whole-home ventilation
- HVAC filtration options
- Air and duct purification
- Ductwork essentials
- Methods to properly investigate IAQ concerns
- Techniques to analyze the IAQ data
- Appropriate solutions to help achieve customers’ ideal comfort zone
At the conclusion of the IAQ Principles workshop, participants should be energized, motivated, and prepared to assess indoor air management solutions with customers.
Objectives
The IAQ Principles workshop objectives include:
- Understanding the Science of Indoor Air Quality
- Identifying types of potential contaminants and conditions
- Identifying potential sources and causes
- Elements of dilution, absorption, filtration and mitigation
Who Should Attend
Comfort Advisors, Technicians, Installers and anyone else interested in better understanding IAQ
What's Included: Workbook
Today’s HVAC equipment is more sophisticated and demanding than ever before. Proper HVAC system installation and repair requires mastering various methods to help keep customer’s homes comfortable and energy-efficient.
This High-Performance Service and Maintenance workshop is designed to allow participant to:
- Learn why accurate measurements are required to ensure high-performance operation of the HVAC systems they service
- Be exposed to the latest tools, instruments, and procedures used by high-performance contractors that help keep their customers comfortable
- Perform real-world exercises using the National Comfort Institute’s latest airflow measurement tool, AirMaxx™, that will be installed on each student’s mobile device and used during the workshop
- Focus on understanding and implementing a high-performance service call sequence to help keep HVAC systems humming at peak efficiency
- Learn to uncover hidden opportunities to improve your customer’s service experience using maintenance agreements, accessories, and system upgrades
- Learn a “measure, don’t guess” attitude to significantly help improve results when this philosophy is incorporated in their daily lives
Objectives
The High-Performance Service and Maintenance workshop objectives include:
- Hidden home owner problems that often go overlooked
- Why you need to stop guessing
- Introduction to modern measurement tools and which measures matter
- The power of proper operation sequence for a high performance service or maintenance call
Who Should Attend
Service and maintenance technicians and their managers looking to solve health, comfort, safety and energy issues
What's Included: Workbook, Air Maxx Lite
While many HVAC contractors believe that “low-bid” is the only way to win new customers, high-performance contractors know better.
This High-Performance Sales and Installation workshop is designed to help participants:
- Learn how to become a professional HVAC contractor who sells and delivers high-performance indoor comfort systems all year long, not just during extreme-weather months
- Learn ways to increase profits and increase referrals for premium systems designed and installed
- Gain a better understanding of how to properly discuss high-performance HVAC systems with customers
- Get exposed to the mechanics when installing various system components and learn to be better prepared to offer work crews proper installation solutions
- Learn what top Comfort Advisors tell customers so they can follow through in delivering what’s been offered
- Learn proper HVAC system setup and commissioning using the latest tools and techniques
Objectives
The High-Performance Sales and Installation workshop objectives include:
- Understanding team work required between sales and installation teams
- Transition from tradesman to craftsman
- Power of product bundling to complete an indoor comfort system
- How to delivering the safest, healthiest, most comfortable and energy efficient system possible
Who Should Attend
Sales people and installers looking to solve health, comfort, safety and energy needs for their customers
What's Included: Workbook, Air Maxx Lite
Welcome to Honeywell Homes University! This hands-on training workshop is designed for installers, technicians, business managers, and HVAC owners to learn about the Honeywell Home family of products and how they work together. The workshop includes lab training opportunities on how to install and wire the Honeywell Home solutions.
The workshop also reveals how to identify Honeywell Home product sales opportunities designed to meet the needs of customers. Products covered at training include: Honeywell Home – Thermostats, Humidifiers, Dehumidifiers, Hydronics, Air Cleaners, Ventilation Systems, Zoning, Residential Thermal Solutions, Air Cleaners, and UV Treatment systems.
Objectives
Honeywell Homes University is designed to help solve customers’ health, comfort, safety and energy-use concerns: Objectives include:
- Thermostat operation and application
- Humidifier and dehumidifier operation and application
- Ventilation strategies and application
- Filtration and purification application and strategy
- Selling these solutions in the home
Who Should Attend
TSMs and contractors that want to learn more about solving home owner comfort, health, safety and energy needs.
What's Included: On-site transportation, Hotel Accommodations, Training Materials, Product samples, Team building events and all meals
$999
“Identifying load calculations doesn’t have to be challenging. This Load Calculations in Pitch Perfect® powered by Wrightsoft workshop provides the opportunity for HVAC dealers to receive expert training that helps differentiate themselves from the competition and demonstrates a company’s value to your customers.
To improve customer satisfaction, reduce callbacks, and potentially decrease your liability, HVAC experts strongly suggest performing proper load calculations. In this workshop, participants are taught how to quickly and accurately perform a certified Manual J block, whole house, load calculation using Perfect Pitch- built on Wrightsoft’s Right Mobile Consultant platform.”
Objectives
The Load Calculations in Perfect Pitch powered by Wrightsoft workshop objectives include:
- Setting up Perfect Pitch software
- How to assess a building
- How to perform a building assessment for best accuracy and optimal sales results
- What to do when the load doesn’t meet expectations
- Short cuts, tricks, common mistakes and limitations
Who Should Attend
TSMs, Dealers
$149
With qualified technician shortages on the rise, business owners are looking for an immediate source of well-trained, ready-to-work, technicians. This expertly-constructed Fast Track Tech workshop is one of the most in-depth courses offered in our industry and the ultimate boot camp for individuals excited about the opportunity to work in the HVAC field.
In the workshop, each participant receives training in areas specific to the “need to know” information of the Maintenance Technician and Installation Helper. Participants study the basic competencies of airflow, electrical, combustion, refrigeration, indoor air quality and safety. At the end of the course, participants should be eligible to receive their EPA certification and become NATE-certified. This Fast Track Tech training also covers technician communication skills, flat-rate pricing and Service Work Orders.
Objectives
The Fast Track Tech workshop objectives include:
- Creating Maintenance Technicians and Installation Helpers
- EPA certification
- NATE certification
- Electrical competency
- Combustion competency
- Refrigeration competency
- Airflow competency
- Safety Competency
- Necessary tools to perform the functions
Who Should Attend
Technicians new to the industry looking to become maintenance technicians or installation helpers
What's Included: $1000 worth of hand tools and Meters
$3,800
Building practices continually evolve with products and methods offering tighter construction and more energy-efficient home.
Installers encounter duct work with wild swings in fan capabilities, much larger areas served per ton, difficult customer limitations on fan/duct location, highly restrictive yet profitable IAQ devices, and so on. The traditional installation methods may not align with current residential design variables.
The Residential Design with Right Suite Universal workshop helps HVAC dealers do the math. This workshop is designed to train participants on utilizing Wrightsoft’s Right Suite Universal (RSU) software to account for variables in residential design, improving customer satisfaction and reducing return service calls.
Objectives
The Residential Design with Right Suite Universal workshop objectives include:
- How to setup Residential Suite Universal software to increase ease of use and decrease time it takes to do a design
- Using Right-Draw to turn dozens of steps of data entry into a few clicks of the mouse
- How to input a multi-story room-by-room building with mixed building materials in the fastest way possible
- Using CAD or PDF files along with RSU to eliminate the need for hand scale measurement
- How to automatically size your ducts to accommodate the system you plan to install
- Polishing and printing the finished product
Who Should Attend
TSMs, Dealers
$249
Students learn to profitably deliver optimum combustion performance and carbon monoxide (CO) safety through the proper use of combustion analyzers and draft gauges. Common CO sources and efficiency issues are identified with appropriate solutions. Many former students report life-saving stories that are directly attributed to knowledge gained from this course.
What's Included: NCI CO/Combustion Analyst Certification upon exam passing; workbooks, combustion troubleshooting chart; listing on the NCI Certified Professional search page
$800
Students learn to optimize existing residential duct systems, redesigning them to deliver more of the heating and cooling capacity that the HVAC equipment is rated to provide. Typical duct systems lose 43% of the equipment’s efficiency. Optimized duct systems, which can be installed during mild weather months, reduce that rate by 50% or more. Students also learn to deliver greater comfort throughout the residence by eliminating hot and cold spots through applying professional air balancing techniques. This highly profitable service helps contractors comply with tighter local, state, and federal building codes.
What's Included: NCI Duct System Optimization Specialist and Residential Air Balancer certifications upon exam passing; course workbook; listing on the NCI Certified Professional search page
$825
Students learn to discover and repair hidden safety, health, comfort, and energy-draining residential HVAC system defects through advanced diagnostic procedures. The higher average sales generated with this approach include high-efficiency residential equipment, accessories, installation supplies, and maintenance agreements – all year long. Students also learn to deliver greater comfort throughout the residence by eliminating hot and cold spots through applying professional air balancing techniques. This highly profitable service helps contractors comply with tighter local, state, and federal building codes.
What's Included: NCI Residential HVAC System Performance Technician and Residential Air Balancer certifications upon exam passing; course workbook; listing on the NCI Certified Professional search page
$825
ComfortBridge™ Air Handler installation and commissioning procedures
Who Should Attend
TSMs, Dealers
ComfortBridge™ Communicating Technology installation, control algorithms and CoolCloud™ HVAC App
Who Should Attend
TSMs, Dealers
Bluetooth Shared Data Loader (BTSDL01) setup and loading of shared data onto ComfortNet® and ComfortBridge™ equipment
Who Should Attend
TSMs, Dealers
D-Checker Service Tool setup, recording operation data and playing and exporting data (covers hard wired and Bluetooth® models)
Who Should Attend
TSMs, Dealers
This course covers the chemical properties, safe handling, transport and storage of R-32 refrigerant.
Who Should Attend
TSMs, Dealers
Instructs technicians on how to analyze air distribution systems and make adjustements to enhance system performance. Also covers static pressure measurement, CFMs, and system capacity. The course is intended to instruct technicians on methods used to determine proper system airflow. Does not teach duct design.
Who Should Attend
TSMs, Dealers
Technicians will learn how to properly diagnose compressor failures, and the underlying causes of early compressor failures.
Who Should Attend
TSMs, Dealers
Operation and construction of all types of motors used in HVAC including: Induction, ECM (constant volume) and EEM (constant torque). It also covers troubleshooting and service of these motors.
Who Should Attend
TSMs, Dealers
This course teaches the proper techniques, tools, and equipment used fo evacuation and charging of HVAC systems. Technicians will learn how to charge by weight, superheat and sub-cooling.
Who Should Attend
TSMs, Dealers
This course in an introduction to wiring diagrams, symbols, and basic circuits.
Who Should Attend
TSMs, Dealers
Principles of gas combustion, various types of venting, dangers of carbon monoxide.
Who Should Attend
TSMs, Dealers
Technicians will learn the fundamentals of superheat and subcooling, and how to use these techniques to diagnose system problems.
Who Should Attend
TSMs, Dealers
Goodman GVXC20 Inverter installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman GVXC20 Inverter service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman GVZC20 Inverter Heat Pump installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman GVZC20 Inverter Heat Pump service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman Single and Two-Stage Air Conditioner installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman Single and Two-Stage Air Conditioner service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman Single and Two-Stage Heat Pump installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman Single and Two-Stage Heat Pump service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman High Spec Air Conditioner installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman High Spec Air Conditioner service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman 90% Gas Furnace installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman 90% Gas Furnace service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman 80% AFUE gas furnace installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman 80% AFUE Gas Furnace service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman 80% Ultra Low NOx Gas Furnace installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman 80% Ultra Low NOx Gas Furnace service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman 96% Ultra Low NOx Gas Furnace installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman 96% Ultra Low NOx Gas Furnace service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman 97% Modulating Gas Furnace installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman 97% Modulating Gas Furnace service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Air Conditioner installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Air Conditioner service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Gas/Electric Ultra Low-NOx installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Gas/Electric Ultra Low-NOx service and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Dual Fuel installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Dual Fuel servie and troubleshooting procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Gas/Electric installation and commissioning procedures
Who Should Attend
TSMs, Dealers
Goodman Residential Package Gas/Electric service and troubleshooting procedures
Who Should Attend
TSMs, Dealers